Our service centre has advanced call logging, management and SLA tracking systems, which enable us to provide the fastest possible response.

We offer a range of cost effective support packages designed to provide the full capabilities required to address your needs from remote support through to a fully managed service. All contracts are supplied and delivered to clear and measurable SLA’s designed to ensure you can fully focus on your business.

To keep your voice communications running smoothly, On-Site Connect delivers high quality maintenance services that helps improve the management of your communication solution and provide peace of mind that someone is there to support you and your systems.

Our team of engineers are experts in their field across a wide range of Telephone Systems and Services. Regular training programmes keep them up-to-date on all the latest technology, products and services.

Not only do our engineers provide great service from installation through to fault resolution but our customers also receive a courtesy follow up call after each visit, to ensure service excellence was delivered.


Of course, the telephone system maintenance support we provide extends far beyond mere fault repair. Around the clock, we are here to provide constant support and maintenance for every customer – ensuring a business class telephony solution that works exactly how you need it to.